We offer free shipping on all orders within India.

As soon as your order is on its way, we’ll share the happy news with you via email, message, and/or WhatsApp. You’ll receive all the details, including the name of our trusted delivery partner and your unique tracking ID, so you can follow your jewellery's journey right to your doorstep!

We collaborate with trusted logistics partners across India to ensure a smooth and hassle-free delivery experience. Once your order is confirmed, it is typically dispatched within 2 business days. Delivery times range between 2 to 6 business days, depending on your location. We're committed to delivering your jewellery quickly and reliably.

We’re excited to get your order to you as quickly as possible! Most orders are dispatched within 2 business days, and you’ll receive a tracking link via email to keep an eye on your sparkling treasures. For personalized jewelry, please allow us around 14 days to create your unique piece with love before dispatching it your way.

If you’re unable to collect your order personally, no worries! You can request a neighbor to receive it on your behalf. If that’s not an option, you can speak with the Delivery Executive to request a delivery on the following day. While we can’t guarantee this service, it often depends on your interaction with the Delivery Executive. We hope your sparkling treasures find their way to you smoothly!

We strive to make your shopping experience seamless. That’s why we offer a 7-day return policy for all unused and unworn items—no questions asked. A nominal fee of approximately ₹99 (+/- ₹20) will be deducted from your refund to cover return shipping costs. Alternatively, there is no additional cost if you decide to exchange!

View our full shipping and returns policy here.

We’re sorry to hear that you’d like to return your item, and we truly hope to make your experience better in the future.

If you still wish to proceed, you can place a return request on the orders page in your account. Alternatively, feel free to contact us, and we’ll guide you through the process.

We initiate the refunds within 2 business days of us receiving the product in our warehouse.

For Prepaid orders: Refunds are initiated directly to the original payment source.

For COD orders: Refunds are initiated via a Razorpay Payout link, which we share with the customers who opted to return. Simply fill in the required details in the link and select your preferred payment method to receive the refund.

Please note refund takes up to 7-10 working days for the refunded amount to reflect in your account.

Yes, we’re happy to offer an exchange within 7 days of your order! Simply reach out to us with your order number and the details of the product you’d like to exchange it for, and we’ll assist you right away.

We incorporate both natural gemstones and high-quality synthetic stones in our designs. For specific details, please refer to the product description on the respective product page.

Our jewellery is crafted from 92.5 silver, the finest jewellery-grade silver used worldwide. Each piece is stamped with a 925 hallmark and comes with an authenticity certificate, giving you complete confidence in the quality and purity of your purchase.

Please view our jewellery care guide here.

Our gift cards come with a validity of 1 year, giving you plenty of time to pick the perfect piece!

No worries! If you have already gone through our size guide, reach out to us, and we’ll happily guide you through measuring your size. Alternatively, you can place your order, and we offer a 7-day exchange for a different size or product. The only additional cost would be any price difference between the products.

If your coupon code isn’t working, here are a couple of things to check:

1. The coupon might have expired.
2. It might not apply to certain products or collections.

If everything looks good and it’s still not working, don’t worry! Just contact us and we’ll be happy to help you sort it out!

You don’t need an account to shop with us! Just provide an email ID when placing your order as a guest, and you’re good to go. Keep in mind, though, that without an account, you may not be able to view your order history on the website later.

Absolutely! Your privacy is our top priority. We don’t store any financial details, such as credit cards, debit cards, bank account numbers, or UPI IDs. Any personal information you provide—like your name, email ID, phone number, or delivery address—is kept secure and used only to ship your orders and provide updates. Rest assured, we’ll never share your data with any third party.